Warehouse Worker CV example: complete and up to date for 2026

This warehouse worker CV example is designed for applications to logistics centres, e-commerce, retail distribution, manufacturing companies and couriers in 2026. It shows how to describe goods receiving, picking, stock control, forklift operation and WMS systems, safety and shift work, in a clear CV that the ATS software used by recruitment agencies can read.

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What a warehouse worker does

A warehouse worker manages the physical flow of goods: from the arrival of trucks to shipping, through storage, checks and stocktakes.

  • Receiving and put-away

    The first step, where accuracy prevents problems later.

    • Unloading vehicles with a pallet truck or forklift.
    • Checking quantities, codes and condition against the delivery note.
    • Recording in the system and storing in the correct location.

  • Picking and shipping

    The part most linked to productivity, often measured with targets.

    • Picking products by order, with a scanner, paper list or voice system.
    • Packing, stretch-wrapping pallets and labelling.
    • Loading vehicles according to delivery sequence.

  • Stock control

    A tidy warehouse is a warehouse that does not lose money.

    • Cycle counts and annual stocktakes.
    • Handling returns and damaged goods.
    • Reporting low-stock or expiring products.

In short:

A reliable warehouse worker is accurate, quick and safety-conscious. Your CV must show what kind of warehouse you worked in, with which equipment and at what volumes.

Warehouse operative and forklift driver with 7 years of experience in logistics centres for retail and e-commerce. I handle goods receiving and checks, put-away, RF-scanner picking, shipment preparation and stocktakes. I operate counterbalance and reach trucks and electric pallet trucks with a valid licence, and I regularly work rotating shifts, including nights, in line with safety procedures.

[Email]

[Address]

[Phone]

[Date of Birth]

[Nationality]

[Social]

Skills

  • Goods receiving and delivery note checks

  • RF-scanner and voice picking

  • Put-away and location management

  • Counterbalance and reach truck

  • Electric pallet truck and stacker

  • Shipment preparation, wrapping and labelling

  • Cycle counts and annual stocktakes

  • Returns and non-conforming goods

  • WMS and warehouse management software

  • Safety and PPE

  • Rotating and night shifts

  • Accuracy and meeting deadlines

Languages

  • Italian

    Level: Native

  • English

    Level: Basic (A2)

EUROPEAN FORMAT
Warehouse Operative – Forklift Driver
[Name]
[Surname]

Experiences

__SET_DATE__

__SET_DATE__

Warehouse operative – forklift driver

Retail distribution centre (40,000 m²), Piacenza

  • Unloaded 8-12 trailers per shift, checked quantities and condition of goods against the delivery note and recorded them in the system.
  • Put away pallets on racking up to 10 metres high with a reach truck, following tasks assigned by the WMS.
  • Case and pallet picking with RF scanner and voice picking, averaging 140-160 cases per hour with an error rate below the department target.
  • Prepared and stretch-wrapped shipments for stores, labelled them and loaded vehicles according to delivery sequence.
  • Took part in cycle counts and annual stocktakes and reported discrepancies to the shift supervisor.
  • Processed returns from stores and separated damaged goods.
  • Followed safety procedures, internal traffic rules and PPE requirements.
  • Mentored new agency colleagues during their first weeks.

__SET_DATE__

__SET_DATE__

Warehouse and dispatch operative

Home goods e-commerce company, Lodi

  • Picked and packed online orders (up to 300 a day during peaks such as Black Friday and Christmas).
  • Packed orders, chose box sizes and printed courier labels from the management system.
  • Handled customer returns and checked the condition of goods.
  • Reorganized locations and reported low-stock products.

Education

__SET_DATE__

__SET_DATE__

Vocational qualification – Logistics Operator

Vocational training centre, Emilia-Romagna

How to write an effective warehouse CV

Most applications go through recruitment agencies that receive hundreds of CVs. Yours must immediately show the three things they look for.

The three decisive pieces of information

Put them in your title, profile and the first lines of your experience.

  • Forklift licence and the type of trucks you can operate.
  • Type of warehouse: retail, e-commerce, pharmaceutical, cold storage, spare parts, manufacturing.
  • Availability for shifts, nights and overtime.

Use credible numbers

Productivity is measured in this sector: if you know your figures, use them.

  • Cases or lines per hour when picking.
  • Number of trucks unloaded per shift.
  • Orders shipped per day, especially at peak times.

Keep it simple

A clear page is more effective than two crowded ones.

  • Short sentences starting with a verb.
  • No complex graphics: many agencies load CVs into ATS software.

Work experience

For each role give your job title, company or type of warehouse, city, dates and 4-8 concrete tasks.

Agency work

Very common in logistics: state it clearly.

  • Write the company where you worked and the agency in brackets (e.g. “Retail logistics centre – via recruitment agency”).
  • If you had several short assignments, group them in one entry listing the warehouses.
  • If your contract was extended several times, say so: it shows reliability.

Details that make a difference

They help the recruiter understand the level of the warehouse.

  • Size of the warehouse and height of the racking.
  • Type of goods: food, chilled, pharmaceutical, hazardous goods, spare parts.
  • Systems used: WMS, RF scanners, voice picking.
  • Extra responsibilities: shift lead, stocktakes, training new staff.

Technical and soft skills

Choose 8-12 real skills and order them by relevance to the job ad.

Technical skills

The first things recruiters look for.

  • Operating counterbalance, reach, VNA or order-picker trucks.
  • Picking with RF scanners, voice picking or pick-to-light.
  • Checking goods and transport documents.
  • Stocktakes and location management.
  • Packing, wrapping and labelling.

Soft skills

Always link them to an example.

  • Accuracy: few picking errors.
  • Physical stamina and ability to keep the pace.
  • Teamwork and following the shift supervisor's instructions.
  • Punctuality and reliability.

Forklift licence and certificates

Operating a forklift requires specific certification: it is one of the most requested requirements in job ads.

How to show your licence

Make it visible and precise.

  • Name the certification (in Italy: “Forklift operator licence – State-Regions Agreement 2012”).
  • State the type of trucks (counterbalance, reach, industrial).
  • Say that it is valid: in Italy it must be refreshed every 5 years.

Other useful certificates

Add them if you have them.

  • General and specific workplace safety training.
  • Fire warden and first aid.
  • Licences for mobile elevating work platforms or truck-mounted cranes.
  • Driving licence B or higher, useful for travel and deliveries.

Warehouse tools and software

Almost every warehouse now uses IT systems. Knowing them is a real advantage.

What to mention

List the systems you know, even only as a user.

  • WMS (warehouse management system) and ERPs such as SAP or similar.
  • Handheld RF terminals and barcode scanners.
  • Voice picking and pick-to-light.
  • Printing courier labels and documents.

If you do not remember the software name

Describe what you did: “recorded receipts and shipments in the company system with a handheld terminal”.

Keywords from job ads

Agencies and large companies filter CVs with ATS software. Use the words from the ad when they match your experience.

Frequent keywords

Use them naturally in your profile and experience.

  • Warehouse operative / warehouse worker / forklift driver
  • Picking / put-away / loading and unloading / dispatch
  • Forklift licence / counterbalance / reach truck
  • Stocktake / WMS / RF scanner / delivery note
  • Shifts / nights / logistics / retail / e-commerce

Check the result

With WizardsCV's free ATS checker you can compare your CV with a job ad and see which keywords are missing.

ATS-friendly format and layout

A clean CV prevents software from misreading your information.

Practical rules

They work with agencies and job portals.

  • Standard titles: Profile, Experience, Skills, Education, Licences.
  • One page, selectable text, no complex tables.
  • PDF file with a clear name.
  • Phone number at the top: agencies call more than they write.

Mistakes to avoid

The mistakes we see most often on logistics CVs.

The most common

Fixing them takes a few minutes.

  • Not stating your forklift licence or forgetting the refresher date.
  • A list of agencies without saying which warehouses and which tasks.
  • Writing “forklift use” without being certified.
  • Not stating availability for shifts and nights.
  • Roles without dates or with inconsistent dates.

Warehouse CV with no experience

Many people enter logistics without specific experience, often during peaks like Christmas.

What to highlight

Any practical, physical experience can help.

  • Jobs in supermarkets (shelf stocking), removals, construction, agriculture.
  • Delivery or rider experience.
  • Safety courses or a forklift licence, even without experience: they greatly increase your chances.
  • Immediate availability and flexible hours.

Practical tip

The forklift course takes only a few hours and is often offered by recruitment agencies or training funds: ask your agency.

Cover letter or application message

For logistics a short, concrete message is enough, especially with agencies.

Short example

Adapt it to the ad.

  • “Hello, I am applying for the warehouse operative position. I have 7 years of experience in retail and e-commerce logistics centres, a valid forklift licence and experience with WMS and RF scanners. I am available for shifts, including nights, and can start immediately. Please find my CV attached.”