Healthcare Assistant (OSS) CV example: complete and up to date for 2026

This CV example for healthcare assistants (in Italy, OSS – Operatore Socio Sanitario) is designed for applications to care homes, hospitals, private clinics, social cooperatives and home care in 2026. It shows how to present your qualification, basic personal care, safe moving and handling, hygiene and teamwork with nurses and physiotherapists, in a clear, ATS-friendly CV that is ready to customize.

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What a healthcare assistant does

A healthcare assistant (OSS in Italy) takes care of a person's basic needs and supports their well-being and independence, working in social and healthcare settings alongside nurses, doctors, physiotherapists and educators.

  • Direct personal care

    This is the core of the job and what recruiters want to see first.

    • Personal hygiene, bathing, dressing and grooming.
    • Help with eating, drinking and continence.
    • Moving, assisted walking, bed-to-wheelchair transfers and repositioning.
    • Supervision and companionship, especially with frail people or people with cognitive decline.
  • Environment hygiene and practical support

    Part of the job concerns the person's living and care environment.

    • Tidying and sanitizing the patient area, equipment and aids.
    • Bed making and handling clean and soiled linen.
    • Collecting and transporting materials and samples according to procedures.
  • Observation and teamwork

    The healthcare assistant often spends the most time with the person: what they observe is valuable.

    • Noticing and reporting changes in health, mood, appetite or mobility.
    • Writing handover notes and taking part in shift changes.
    • Helping implement the individual care plan within the limits of the role.

In short:

A healthcare assistant combines practical care skills, attention to safety and good people skills. On your CV, show where you worked, with which people and what you really did.

Qualified healthcare assistant (OSS) with 6 years of experience in a care home and an internal medicine ward. I provide basic personal care, hygiene, moving and handling with equipment, support with eating and drinking and observation of residents' conditions, working as part of a team with nurses and physiotherapists. Used to 24-hour shift patterns, written handovers and contact with families and carers, with care for each person's dignity and remaining independence.

[Email]

[Address]

[Phone]

[Date of Birth]

[Nationality]

[Social]

Skills

  • Personal hygiene and care

  • Moving and positioning with equipment (hoists, slide sheets, wheelchairs)

  • Pressure ulcer prevention

  • Support with eating and dysphagia care

  • Dementia and Alzheimer's care

  • Observation and written handovers

  • Bed making and care of the patient area

  • Sanitizing and infection prevention

  • Multidisciplinary teamwork

  • 24-hour shifts and nights

  • Communication with families and carers

  • Respect for privacy and dignity

Languages

  • Italian

    Level: Native

  • English

    Level: Basic (A2)

Healthcare Assistant (OSS)
[Name]
[Surname]

Experiences

__SET_DATE__

__SET_DATE__

Healthcare Assistant – Dementia unit and general unit

Accredited care home (120 beds), Lombardy

  • Basic care for 18-22 residents per shift with different levels of dependency, working with 2 nurses and a physiotherapist.
  • Full personal hygiene, assisted bathing, skin and oral care according to each resident's individual care plan.
  • Moving and positioning with hoists, slide sheets and wheelchairs, following safe patient handling procedures.
  • Pressure ulcer prevention through scheduled repositioning and prompt reporting of any redness to the nurse.
  • Support with eating and drinking, including residents with dysphagia (modified diets and thickeners) as instructed by healthcare staff.
  • Recording simple measurements (temperature, weight) and observing changes in behaviour, appetite or mobility, reported in written handovers.
  • Caring for residents with dementia and behavioural symptoms through a relational approach, stable routines and activities proposed by the activities team.
  • Welcoming new residents and giving families information within my role.
  • Mentoring 6 healthcare assistant trainees during their qualification placement.

__SET_DATE__

__SET_DATE__

Healthcare Assistant – Internal Medicine Ward

Social cooperative contracted by a public hospital, Lombardy

  • Basic care for inpatients on a 32-bed ward, on day and night shifts.
  • Making occupied and unoccupied beds, hygiene and changing of bedridden patients.
  • Tidying and sanitizing the patient area and equipment, applying infection prevention protocols.
  • Transporting patients to diagnostics and other wards and carrying biological samples according to procedure.
  • Collecting and disposing of healthcare waste in line with internal rules.

__SET_DATE__

__SET_DATE__

Live-in carer (before qualification)

Private home care, Lombardy

  • Daily care for a partially dependent elderly person: hygiene, meals, accompanying to appointments and housekeeping.
  • Coordination with the family and the local home care service.

Education

__SET_DATE__

__SET_DATE__

Healthcare Assistant (OSS) qualification – regional course of 1,000 hours, including 450 hours of placement

Training provider accredited by the Lombardy Region

__SET_DATE__

__SET_DATE__

Upper secondary diploma – Health and Social Care Services

Vocational Institute, Lombardy

How to write an effective healthcare assistant CV

People who hire healthcare assistants (nurse managers, cooperatives, recruitment agencies) look for three things: a valid qualification, real experience in the right setting and reliability on shifts.

What the recruiter must understand in seconds

Put this information in your title and the first lines of your profile.

  • That you are a qualified healthcare assistant (state the region or country and year).
  • Where you have worked: care home, hospital, day centre, home care.
  • With which people: dependent elderly people, dementia, disability, post-acute patients.
  • Your availability: day shifts, nights, weekends and public holidays.

Describe tasks with verifiable details

Generic phrases like “elderly care” are not enough: explain how and with which equipment.

  • Give the approximate number of residents or beds per shift.
  • Name the equipment you can use: hoists, slide sheets, walking frames.
  • Mention specific tasks: dysphagia, pressure care, dementia unit, end-of-life care.
  • Only include numbers that are real and plausible: nurse managers know workloads well.

A tidy CV conveys reliability

In a job based on procedures and accuracy, even the form of your CV says something.

  • One or two pages at most, with experience in reverse chronological order.
  • Full dates (month and year) and the name of the facility or cooperative.
  • No spelling mistakes: proofread or ask someone to check before sending.

Work experience

This is the most-read section. For each role, state the job title, facility, location, dates and 4-8 concrete points.

How to describe each role

Start each point with an action verb and stick to facts.

  • Job title and ward or unit (e.g. “Healthcare Assistant – Dementia unit”).
  • Name or type of facility (accredited care home, hospital, contracted cooperative).
  • Main tasks, from the most to the least important.
  • Any extra responsibilities: mentoring trainees, shift lead, ordering supplies.

Working through a cooperative or agency

Very common in this sector: state it clearly without confusing the reader.

  • List the cooperative or agency as employer and the facility where you worked as location.
  • If you did many short placements, group them in one entry with the list of facilities.
  • Highlight adaptability: working on different wards is valuable experience.

Experience before your qualification

Family care, live-in care or volunteering are valuable if presented honestly.

  • Use the correct title (e.g. “Live-in carer”), without presenting it as qualified healthcare assistant work.
  • Highlight the tasks close to the role: hygiene, moving, managing medication prepared by the family, accompanying.

Technical and soft skills

List 8-12 real skills. A few specific ones are better than a long, vague list.

Technical skills (hard skills)

These are what the nurse manager checks at the interview or on a trial shift.

  • Full and partial bed baths and assisted bathing.
  • Moving and transfers with mechanical and small aids.
  • Pressure ulcer prevention and repositioning.
  • Support with eating, special diets and dysphagia.
  • Sanitizing and preventing healthcare-associated infections.
  • Writing handover notes on paper or electronic records.

Soft skills

Do not write them as isolated adjectives: link them to a real situation.

  • Empathy and listening with frail people and families.
  • Handling stress on demanding shifts and in emergencies.
  • Teamwork and respect for roles.
  • Confidentiality and respect for privacy.

Qualification and training

In Italy, working as an OSS requires the qualification awarded after a regional course: make it clearly visible on your CV.

How to show your qualification

The recruiter must find it immediately, without searching.

  • Exact name: “Healthcare Assistant (OSS) qualification”.
  • Training provider, region and year obtained.
  • Course length and placement hours, with the facilities where you did it if relevant.

Useful courses and certificates

Only list those you really have and, where relevant, whether they are still valid.

  • BLSD (resuscitation and defibrillator use).
  • Workplace safety training.
  • Safe patient moving and handling.
  • Courses on dementia, palliative care, dysphagia or falls prevention.
  • Any additional healthcare training (OSS-S), where offered by the region.

Care home, hospital or home care: adapting your CV

The same CV does not work equally well everywhere. Change the opening lines and the order of skills depending on where you apply.

For care homes

Continuity with residents and managing dependency matter most.

  • Highlight experience with dementia, Alzheimer's and behavioural symptoms.
  • Mention care plans, activities and relationships with families.

For hospitals and clinics

Faster pace, higher patient turnover and stricter protocols.

  • List the wards you have worked on (medicine, surgery, orthopaedics, long-term care).
  • Stress hygiene protocols, patient transport and teamwork with nursing staff.

For home care

Independence and organization are key.

  • State whether you have a car and can travel between towns.
  • Explain how you organized several visits a day and communicated with services.

Keywords from job ads

Many cooperatives and agencies use ATS software that compares your CV with the job ad. Use the same words as the ad when they match what you can do.

Frequent keywords

Use them in your profile, experience and skills.

  • Healthcare assistant / care assistant / OSS / qualification
  • Personal care / hygiene / moving and handling / repositioning
  • Care home / nursing home / home care / hospital ward
  • Shifts / nights / weekends / public holidays
  • Dementia / Alzheimer's / dysphagia / dependency

Check before sending

Upload your CV to WizardsCV's free ATS checker and paste the job ad: you will instantly see which keywords are missing.

ATS-friendly format and layout

A simple CV is read better by both people and software.

Practical rules

They apply to almost all applications in health and social care.

  • Standard section titles: Profile, Experience, Education, Skills, Languages.
  • Readable font, no text inside images or charts.
  • Export as PDF unless the ad asks for another format.
  • Phone and email clearly visible: in this sector you are often contacted by phone.

Photo or no photo?

In Italy it is common but not mandatory.

  • If you add one, use a professional photo with a neutral background.
  • Do not use a photo in the uniform of a facility where you no longer work.

Mistakes to avoid

The most common mistakes we see on healthcare assistant CVs.

Content mistakes

They make your profile look less qualified than it is.

  • Not stating your qualification, or stating it without year and provider.
  • Listing generic tasks without context (facility, ward, type of people).
  • Claiming tasks reserved for nurses, such as administering medication independently: it is a red flag for recruiters.

Form mistakes

Easy to fix, but they matter.

  • Unexplained gaps: if you took breaks for family reasons, you can say so in one line.
  • Unprofessional email addresses and wrong phone numbers.
  • 4-5 page CVs listing every course ever taken.

CV for newly qualified assistants

If you have just finished your course, your placement is your main experience: describe it well.

How to make the most of your placement

Treat it as real experience, with facility, dates and tasks.

  • State the hours and facilities (e.g. “450-hour placement in a care home and a surgical ward”).
  • Describe what you did under supervision: hygiene, moving, meals, bed making.
  • If you received positive feedback or a job offer, you can mention it.

Other useful elements

They complete your profile when experience is limited.

  • Volunteering with associations, the Red Cross, day centres for the elderly.
  • Caring for a family member, described discreetly.
  • Wide availability for shifts and cover: often decisive for beginners.

Cover letter

It is often optional, but a short, concrete letter can make a difference with cooperatives and private facilities.

Structure in a few lines

8-10 clear lines are better than a generic page.

  • The position and facility you are applying to.
  • Your qualification and main experience.
  • Why this facility (location, type of residents, values).
  • Availability for shifts and for an interview or trial shift.

Short example

Adapt it with your details.

  • “I am applying for the Healthcare Assistant position at your care home. I have been qualified since 2020 and have 6 years of experience in care homes and a medical ward, working with dependent people and people with dementia. I enjoy working in a team and I am available for day, night and holiday shifts. I would welcome the chance of an interview.”